Exchange & Returns

Exchange & Returns

Greenaer strive to maintain high levels of customer satisfaction  we care very much that our customers are happy with their purchases. If the products have not met your expectations please contact us. We welcome all feedback.

If you wish to return a product please email us within 7 days of receiving the products(s) stating the reason for returning it and whether you are requesting a replacement, exchange or a refund of the item.

In the event that you are unhappy with your purchase and if  is returned in a original condition, just call us on 016747849 or email us and we will arrannge a refund

As website purchases are made through Paypal, so too are refunds. Once the product has been returned and checked that it is unmarked and in a saleable condition we will contact you to let you know that the refund process has been initiated. If you wish to receive a refund directly to your Credit Card please call us 016747849

If  you would like to know anything more about a product or require an exact delivery date just  contact us .

Our Guarantee

At Greenaer we have selected the finest electric bikes and accessories and invested in skilled expertise , so not only will we guide you through selecting your perfect bike but help you make sure it stays that way.

// Two year warranty
// Free first service
// Maintenance program
// Courtesy bikes
// Delivered to your Door
// Money Back if you’re not 100% satisfied